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How to Resolve Facebook Two-Factor Authentication not Working?

Learn how to resolve if Facebook code generator is not working. Check if you have a strong internet connection, restart the device or free up some device space.
With over 2.85 billion active users, Facebook is one of the most popular social media platforms. With an account on Facebook, you can not only connect with your loved ones, but can also promote your business through posts, comments, images, and more. Besides, Facebook gives you an excellent opportunity to secure your social media account using the two-factor authentication feature. However, instances might occur when you’d notice that the Facebook two factor authentication not working on your device. While there could be multiple reasons for the occurrence of such issues, you can follow some simple steps to get rid of the problem and ensure continued access to your Facebook account.
Read on to explore the various ways by which you can resolve when the two-factor authentication of Facebook stops working. Additionally, have a look at some of the most common reasons that often restrict Facebook two-factor authentication to work properly.

Facebook two factor authentication not working — Photo by Author
What is a Facebook Authentication Code?
The authentication code in Facebook is a security feature that restricts your account from unauthorized access. Just like the two-factor authentication feature of many email platforms, the feature in Facebook sends you a verification code on the registered phone number. This verification code, when recognized and verified by Facebook, gives you access to the Facebook account. However, you might often notice that the Facebook code generator not working due to certain reasons. In such cases, you can follow some simple steps to get rid of the problem and ensure continued access to the Facebook account.
Where is Facebook Code Generator?
If you have an account on Facebook, you might need to search for the code generator in order to gain secured access to the social media account. You can use the Facebook mobile app in Android or iOS devices and search for the code generator. Here’s how you can do it:
Open the Facebook mobile app on your device.
Tap on the hamburger icon located in the upper-right corner of the Facebook window.
Scroll down the page, expand the Settings & Privacy menu, and select “Code Generator”.
Upon successful completion of the series of steps mentioned above, you can see the new security codes every half a minute to one. As such, if you’ve been wondering what is a code generator on Facebook, you can use any of these codes to secure your Facebook account.
Why is the Facebook Code Generator not Working?
If you ever see that Facebook code generator not working, it might indicate that the device you are using is not connected to the internet. Irrespective of the online service you use, ensuring a strong and reliable internet connection is a must. In addition, if the phone number you are using is not linked to your Facebook account, you won’t receive the Facebook authentication code unless you link the phone number to your account. As such, if you are not receiving the Facebook two-factor authentication on your device, follow the series of troubleshooting steps mentioned under:
Check if the device you are using is connected to the internet.
Ensure that you have linked your phone number with Facebook.
Check if your phone has sufficient storage to receive incoming messages.
Try deleting any unnecessary messages from your mobile phone and free up some space in order to receive further text messages.
Restart your phone and check if you have received any two-factor authentication code from Facebook.
Once you complete the steps mentioned above, clear data and cache from your device. To do this, first, go to the “Settings’ section on your phone. The next step requires you to tap on ‘Apps” and select “Facebook”. Further, you can tap on “Storage” followed by “Clear Data and Cache”.
Not Receiving Facebook Code Generator via SMS? Here’s What to Do!
Although the process of resolving Facebook code generator not sending SMS is simple and straightforward, you must carefully follow the recommended guidelines to avoid any error. You can follow the below-mentioned steps to set up a Facebook text:
Open the Facebook app on your mobile device and tap on the Menu icon, located in the top-right corner of your Facebook home screen.
Select ‘Settings’ and then scroll down the page to locate “Text messaging” under Notifications; select it.
Enter your phone number in the required field and click on “Add Phone Number”.
Now, key in the confirmation code sent to your registered phone number and click on ‘Confirm’.
In case you’ve linked your Facebook account with a mobile phone; however, lost your device, you can get the same phone number registered in your name with a new handset. Thereafter, you can try logging into your Facebook account using the two-factor authentication code and check if you can gain access to the account.
How to Resolve if Facebook Not Sending Authentication Code to Email?
Once you register on Facebook, you receive a code to either your email or phone number to verify your identity. In case you see that Facebook is not sending you any confirmation code to your email, you can follow the below-mentioned steps to get rid of the problem:
Check if the email address you’ve typed in is correct.
Ensure that you have a strong and reliable internet connection.
Login to your email account and check through the spam folders or promotions.
Once you locate the email, open it, click on the link that comes along with the Facebook email and then follow the on-screen prompts to verify your Facebook account.
Conclusion
Having an account on Facebook gives you an excellent opportunity to connect with people, especially those who are situated in far-flung areas. If you ever see that Facebook code generator not working and you are unable to access your account, check if the device you are using is connected to the internet. Additionally, you must ensure that your mobile phone has sufficient space to receive a text message. You can try deleting any unnecessary messages from your mobile phone in order to free up some space. Follow the various other ways of resolving if you don’t receive Facebook authentication code as mentioned in this post and ensure a secured access to your social media account.

Source; https://medium.com/technology-hits/how-to-resolve-facebook-two-factor-authentication-not-working-ec322601e315#:~:text=Why%20is%20the%20Facebook%20Code,internet%20connection%20is%20a%20must.

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