Legasi Shah, No. 86,G & M Floor, Jalan Putra 50350 Kuala Lumpur

+60 11-2388 5310

Customer Support in Operation Hours

Mon-Thu. 8:30 - 18:00
Fri. 8:30 - 13:15, 14:30 - 18:00
Sat. 10:00 - 18:00

Online store always open

[vc_row][vc_column][vc_single_image image=”756″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”1. Submit Enquiry Form” tab_id=”1524734322186-db6f5409-c985″][vc_column_text]

  • You may search for the product in our product page located in the top menu.
  • Every product page has enquiry form on the specific product or you can use this general enquiry form.
  • You may search your product by using the quick Search Box located at the top right of the page.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”2. Recieve Quotation” tab_id=”1524734322214-d610b736-cd97″][vc_column_text]

  • After submitting your enquiry form, our sales person will reply you within 24 business hours with the quotation or specification of the product.
  • All price quoted excludes delivery charge unless otherwise stated.
  • Specify additional information like type of printing, colors, designs, etc if necessary.
  • Quotation as reference only, final price will be based on artwork and details stated by designer / team.


[/vc_column_text][/vc_tta_section][vc_tta_section title=”3. Provide Artwork for Sample” tab_id=”1524737844494-60be85b7-5c7e”][vc_column_text]

  • Printing files must be saved in CMYK format only. We will convert to CMYK if saved in other format.
  • If the color variance caused by the color conversion or color mode (RGB to CMYK) conversion occurs resulting color differences, we will not be responsible.
  • Text file must be converted to frame the word (example : Outlined fonts or curves) and all link file embed.
  • Acceptable file format as Adobe Illustrator CS6, Photoshop or Corel Draw. Other types of file types will not be acceptable.
  • Acceptable image formats :   .psd   .tif   .jpg   , all at resolution higher than 300dpi.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”4. Payment” tab_id=”1524737989610-008315b4-efa9″][vc_column_text]

  • Payment can be made to our RHB account under “Legasi Shah” with account number “26420900022699“.
  • All cheque(s) must be crossed and made payable to “Legasi Shah“.
  • Minimum 50% of deposit is require for every order to confirm.
  • Kindly acknowledge us by email attached with proof of payment (bank-in slip) ensure payment is notified to avoid any delay.
  • We reserve the right to hold your order if you are unable to provide proof of payment (bank-in slip).
  • Quotation valid for 7 days from the date of issuance.
  • Payment is to be made within 30 days from the date of invoice.
  • Items sold are not refundable.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”5. Approve Sample” tab_id=”1524737993988-a3f7c5d2-e96f”][vc_column_text]

  • IF all the above artwork conditions are met, we will create a sample/mock up for your perusal (if needed).
  • After confirmation of master sample, we will begin mass production.
  • We will not be held responsible for spelling mistake, artwork missing, colors variances, etc once master sample has been confirmed.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”6. Begin Production” tab_id=”1524738262456-68603c79-0b90″][vc_column_text]

  • Lead time from the date of payment and artwork confirmation.
  • Every effort will be made to deliver on time, but any delivery day specified is a best estimate.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”7. Delivery or Self Collection” tab_id=”1524738311258-1d7ffd6e-2f55″][vc_column_text]

  • Delivery charge/fee will be paid by the Buyer.
  • Balance must be paid in full upon collection or before delivery.
  • Self-collect can be done at our office located on Jalan Putra, Kuala Lumpur. You can obtain the address and map on the top bar or refer to contact us page.
  • All orders will be delivered via Ta-Q-Bin, NationWide, Skynet, Pos Laju or Metroport.
  • All standard precautions had been taken in our best, to ensure the delivery safety of the product. We are not responsible for items missing or damaged in transit.
  • We will not be held responsible for any delivery delay by the courier company.