[vc_row][vc_column][vc_single_image image=”756″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”1. Submit Enquiry Form” tab_id=”1524734322186-db6f5409-c985″][vc_column_text]
[/vc_column_text][/vc_tta_section][vc_tta_section title=”2. Recieve Quotation” tab_id=”1524734322214-d610b736-cd97″][vc_column_text]
- After submitting your enquiry form, our sales person will reply you within 24 business hours with the quotation or specification of the product.
- All price quoted excludes delivery charge unless otherwise stated.
- Specify additional information like type of printing, colors, designs, etc if necessary.
- Quotation as reference only, final price will be based on artwork and details stated by designer / team.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”3. Provide Artwork for Sample” tab_id=”1524737844494-60be85b7-5c7e”][vc_column_text]
- Printing files must be saved in CMYK format only. We will convert to CMYK if saved in other format.
- If the color variance caused by the color conversion or color mode (RGB to CMYK) conversion occurs resulting color differences, we will not be responsible.
- Text file must be converted to frame the word (example : Outlined fonts or curves) and all link file embed.
- Acceptable file format as Adobe Illustrator CS6, Photoshop or Corel Draw. Other types of file types will not be acceptable.
- Acceptable image formats : .psd .tif .jpg , all at resolution higher than 300dpi.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”4. Payment” tab_id=”1524737989610-008315b4-efa9″][vc_column_text]
- Payment can be made to our RHB account under “Legasi Shah” with account number “26420900022699“.
- All cheque(s) must be crossed and made payable to “Legasi Shah“.
- Minimum 50% of deposit is require for every order to confirm.
- Kindly acknowledge us by email attached with proof of payment (bank-in slip) ensure payment is notified to avoid any delay.
- We reserve the right to hold your order if you are unable to provide proof of payment (bank-in slip).
- Quotation valid for 7 days from the date of issuance.
- Payment is to be made within 30 days from the date of invoice.
- Items sold are not refundable.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”5. Approve Sample” tab_id=”1524737993988-a3f7c5d2-e96f”][vc_column_text]
- IF all the above artwork conditions are met, we will create a sample/mock up for your perusal (if needed).
- After confirmation of master sample, we will begin mass production.
- We will not be held responsible for spelling mistake, artwork missing, colors variances, etc once master sample has been confirmed.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”6. Begin Production” tab_id=”1524738262456-68603c79-0b90″][vc_column_text]
- Lead time from the date of payment and artwork confirmation.
- Every effort will be made to deliver on time, but any delivery day specified is a best estimate.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”7. Delivery or Self Collection” tab_id=”1524738311258-1d7ffd6e-2f55″][vc_column_text]
- Delivery charge/fee will be paid by the Buyer.
- Balance must be paid in full upon collection or before delivery.
- Self-collect can be done at our office located on Jalan Putra, Kuala Lumpur. You can obtain the address and map on the top bar or refer to contact us page.
- All orders will be delivered via Ta-Q-Bin, NationWide, Skynet, Pos Laju or Metroport.
- All standard precautions had been taken in our best, to ensure the delivery safety of the product. We are not responsible for items missing or damaged in transit.
- We will not be held responsible for any delivery delay by the courier company.